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Young employees. Everyone’s got them and everyone’s got a story about them. A whizz with new technology and keen as mustard to adopt new ideas, or distracted, disruptive and unreliable – Millennial employees can be either the best or worst thing that has happened to your business.

They are proven to be smarter but have a large sense of entitlement, are more disengaged but more likely to want their work to be meaningful . . . They are an enigma. As Goldman Sachs’ researchers put it, “Millennials have grown up in a time of rapid change, giving them a set of priorities and expectations sharply different from previous generations”.  In less than a decade, three out of every four workers will be a Millennial.  The success and future of your business depends on you, the boss, getting your head around who Millennials are and how to get the best out of them.

Flushed! Getting your young employees to care about the customer toilets  . . . and love their work

will help you do exactly that.

It has been written by experienced business advisor Deon Aldridge and senior journalist Bruce Munro. In it, you’ll discover you are not alone in struggling with your young employees; you’ll be shown recent, easy to understand, research to help you understand what makes Millennials tick; you’ll find the key to a new and better way of dealing with them; and, you’ll be given tools and practical suggestions to help you build a motivated and focused young workforce.

Flushed! is written in an easy to read, conversational style and is full of real life stories drawn from employers’ experiences. It has useful graphs and diagrams, humorous illustrations and end-of-chapter questions to help you turn the learning in to practical steps that you can apply right away.

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