Young employees. Everyone’s got them and everyone’s got a story about them. A whizz with new technology and keen as mustard to adopt new ideas, or distracted, disruptive and unreliable – Millennial employees can be either the best or worst thing that has happened to your business.

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They are proven to be smarter but have a large sense of entitlement, are more disengaged but more likely to want their work to be meaningful . . . They are an enigma. As Goldman Sachs’ researchers put it, “Millennials have grown up in a time of rapid change, giving them a set of priorities and expectations sharply different from previous generations”.  In less than a decade, three out of every four workers will be a Millennial.  The success and future of your business depends on you, the boss, getting your head around who Millennials are and how to get the best out of them.

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Flushed! Getting your young employees to care about the customer toilets  . . . and love their work

will help you do exactly that.

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It has been written by experienced business advisor Deon Aldridge and senior journalist Bruce Munro. In it, you’ll discover you are not alone in struggling with your young employees; you’ll be shown recent, easy to understand, research to help you understand what makes Millennials tick; you’ll find the key to a new and better way of dealing with them; and, you’ll be given tools and practical suggestions to help you build a motivated and focused young workforce.